Return & Refund Policy
At PYB Fashion, we strive to ensure that you are fully satisfied with your purchase. If you are not completely happy with your product, we offer a simple and easy return process.
Order Cancellation
- Cancellations will only be accepted within 7 days of placing the order.
- However, cancellation requests may not be processed if the order has already been shipped or is out for delivery. In such cases, you may refuse the product upon delivery.
Return Policy
- We have a 7-day return window. If you feel the product is not suitable, you may return it for a full refund.
- To initiate a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
Defective or Damaged Items
- If you receive a damaged or defective product, please report this to our customer service team within 7 days of receiving the product.
- Our team will verify the issue and if confirmed, we will arrange for a replacement or refund.
Incorrect or Unsatisfactory Products
- If the product received does not match what was displayed on our website or does not meet your expectations, please contact our customer service within 7 days of receipt. We will review your complaint and take appropriate action.
Warranty Claims
- For products that come with a manufacturer’s warranty, any issues should be directed to the manufacturer in accordance with their warranty policy.
Refunds
- Once approved, refunds will be processed within 7-10 business days. The refund will be credited back to the original payment method used during purchase.
Contact Us
For any further questions or to initiate a return, please reach out to our customer support team.
Address:Gala No. 208, Bldg No. A-2, Shubh Inov 8,
Chinch Pada Bus Stop, Vasai East,
Gokhiware, Gokhiware Police Station, Vasai,
Thane- 401208, Maharashtra, India
Ph: +91-8484804810
Email: contact@pybfashion.com